Cultural Awareness
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Professional Profile

Heather Nixon McLaughlin BA (Hons) MBA MCMI

I manage a European information office with over 500 offices throughout each of the 28 member states and have over 20 years experience of working in European partnerships, managing EU projects and delivering study visits across Europe to share expertise between regions. I share my personal experience of working and travelling extensively throughout Europe, Asia & the Middle East to give real life examples during training.

First Class Degree in Business Studies and specialised in Intercultural Communication as part of an MBA. Professional member of the Chartered Management Institute and member of SIETAR, one of the largest networks for professionals working in the field of intercultural communication.

Wide ranging experience in the development and delivery of accredited and tailor made training programmes across all sectors. OCR/RSA Diploma in Teacher/ Training, accredited OCR/ RSA Assessor and experienced in diversity training, training the trainer in Intercultural Competence, conflict management and facilitation.

Sharing knowledge, skills and expertise to communicate effectively across cultures.



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